Privacy Policy

Information I Collect

To fulfil your order, you must provide me with certain information, such as your name, e-mail address, postal address, payment information, and the details of the product that you're ordering. You may also choose to provide me with additional personal information, such as in the case of a custom order.

When you sign up for my mailing list, you have agreed to provide your name, e-mail address, and optionally your postal address for the purpose of receiving updates, promotional offers, event invitations, and announcements from Emjidi Art & Illustration and/or Mary Grace Floresca.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

- as needed to provide my services, such as when I use your information to fulful your order, settle disputes, or to provide customer support;

- when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;

- if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and

- as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2)

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, such as follows:

- Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.

- Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.

- Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 5 years.

Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction.

Your data will never be sold, rented, or traded by Emjidi Art & Illustration.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

- Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.

- Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.

- Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

- Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, Mary Grace Floresca, am the data controller of your personal information. If you have any questions or concerns, you may contact me at marygrace@emjidi.com. Alternately, you may mail me at:

Attn: Mary Grace Floresca
Emjidi Art & Illustration
P.O. Box 3723
Tustin, CA 92781

Terms of Use

For Custom Artwork

These terms apply to private commissions or custom artwork only. This information is NOT applicable for commercial work, therefore the art can only be used for the client’s personal purposes.

General Terms

- All commissions may include my (the artist's) signature that may not be removed.

- I may record the process to post to my youtube, website, or other platforms.

- Prices are subject to change based on demand.

- I reserve the right to reject any order that I do not feel comfortable drawing or painting for any reason.

Payment

- Payments made in USD (U.S. dollars) is the only currency that I accept.

- Payments for custom orders must be paid in full at the time of order.

Process and Delivery

- The length of time it takes to finish custom artwork can vary between 2 weeks to 3 months depending on many factors. This includes, but is not limited to the complexity of the commissioned piece, the materials being used, and other works in progress. More information will be listed in the description of the product listing. If you require a commissioned piece sooner than the specified time range, please e-mail me directly at marygrace@emjidi.com and I will try my best to accomodate your needs.

- If anything comes up that could or will potentially delay the progress of the initially estimated delivery time, you will be notified as soon as possible.

- Once the piece is completed, I will take great care to package it in a way that should prevent damage during shipping.

- You will receive tracking information as soon as your custom artwork is shipped.

Cancellation Policy

- Depending on work that has already been done on the custom artwork, you may receive up to a 50% refund, but this is not a guarantee.

- If for any reason I am not able to start your commission, you will receive a full refund.

Copyright / Usage Policy

I, Mary Grace Floresca (the artist), claim the rights to the produced drawing, not the buyer. Therefore I am allowed to use the copyrighted artwork to:

- promote myself with the artwork anywhere I choose to

- publish the artwork

- display the artwork online, such as my website, social media, etc.

- post the artwork wherever I desire

The buyer is allowed to:

- use the commissioned piece for personal use only unless agreed otherwise

The following is considered copyright infringement:

- reproducing/using the copyrighted artwork commercially

- claiming the artwork as your own

- removing my signature from the artwork

- altering the artwork without my consent

I reserve the full rights to the image and its use/distribution unless otherwise agreed upon (rights to the image for your own non-personal use may be purchased at any time).

For Original Artwork, Prints, and Stickers

Copyright / Usage Policy

The following is considered copyright infringement:

- reproducing/using the copyrighted artwork commercially

- claiming the artwork as your own

- removing my signature or watermark from the artwork

- altering the artwork without my consent

Shipping & Returns 

Custom Artwork

Custom artwork may not be refunded or returned. Please see Terms of Service for more information.

Original Artwork

If at anytime you are not satisfied with the original artwork you have purchased, you may send an e-mail to marygrace@emjidi.com to initiate the return process. The cost of shipping will be covered by the buyer for any returns of original artwork. The artwork will be inspected thoroughly for any damages before a refund may be issued. The buyer is solely responsible for any damages to the artwork upon arrival and the artist, Mary Grace Floresca, has the right to withold any amount of the original payment depending on the amount of damage present.

Prints and Stickers

If you would like to make a return or an exchange, please send an e-mail to marygrace@emjidi.com to initiate the return/exchange process. The cost of shipping will be covered by the buyer for any returns or exchanges.

If however, the print(s) or sticker(s) you received are damaged, please send a photo to marygrace@emjidi.com and I will send out a replacement right away.